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Frequently Asked Questions
How long does shipping take for my CrepProtect order?â–¼
Standard shipping typically takes 3 to 5 business days within the continental US. You will receive a tracking number via email once your package has been dispatched.
What is your return policy for footwear care products?â–¼
We offer a 30-day return policy for unused and unopened items. Simply contact our support team to initiate a return and receive a full refund to your original payment method.
Which payment methods do you accept at checkout?â–¼
CrepProtect accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for your convenience.
How do you ensure the quality of your premium cleaning kits?â–¼
Every product undergoes rigorous testing to ensure it is safe for luxury materials. We use high-grade ingredients designed to protect your sneakers without causing any damage or discoloration.
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